Five Star Nails

I had extensions done in just minutes by what appeared to be the ownermanager of the salon costing The result is terribleuneven shapes they were supposed to be round cuticles not even touched and overall a very sloppy job Ive never had my nails done so badly

Im really upset I visited this establishment in December for my Christmas nails It was a rushed job and the owner who seems to be the old Asian lady is rude but completely changes her voice and behaviour with what seemed like regulars I thought Id try again as the nail salon futher down was closed WHAT A MISTAKE DAY LATER MY NAILS ARE CHIPPING THE MAN WAS AGGITATED AND DIDNT SAY A WORD GOT UPSET IF I DARED TO MOVE I WAS VERY UNCOMFORTABLE AND DUE TO ANXIETY I DIDNT SAY ANYTHING EXCEPT AKWARDLY LAUGH AT TIMES Please have better customer service as human beings it can brighten someones day by greeting them nicely and being kind When I mentioned about the shape of my thumb nails the old lady spoke in the native tongue to the guy doing my nails That is rude You could of said to me Is everything OK Is there a refund policy I will be going back to friends hair and beauty in Croydon worth the travel Just added another photo this is taken nails done on Gel just peeling off like wall paper I feel robbed

My daughter and her friend both teenagers walk in at am when the shop is empty and just opened and are told to come back in mins They do that and the salon is then full I give permission for them to have acrylics to the shop owner and tell them to call me when they are done An hour later my daughter tells me its cash only so I pop back to give her cash hours later shes still sitting there and they have seen more adults ahead of her At I go in and ask why They said they didnt realise she wanted her nails done We leave