All For U Auto Leasing

Honestly I dont even want to write this review but I feel like people need to know She had reached out to me on Facebook and was super nice and super responsive offered great customer service I thought I saw a couple good reviews so I chose to go with her But things just kept getting worse The first time I go to pick up my car doesnt even turn on after I paid I was like whatever its fine Im patient I get it Things happen Had to get it jumped to bring it back to the shop a second time They looked at it again said it needed a new battery which sucked but it made sense to fix the problem I couldve just let it go but when I go to pick my car up the second time All I did was drive home just to notice my entire bumper is busted with yellow marks and then for her to blame the tow truck driver and no solution Im a new mom with a baby so having a reliable car is very important Within two days of driving my car the noise they said from the wheel bearing just kept getting louder to the point where my Car was shaking and would barely drive After I had paid I took it to two mechanics And they both said the same thing that the fuse box was installed wrong there were multiple codes still left and the caliper bolts were loose on my Car causing it to shake It was not the wheel bearing I reached out and this was her response I had to pay another to fix something that shouldve been fixed in the first place Ive ran my own business so I get it shit happens I dont come from a place of anger just disappointment in the facts of what occurred during the last month And nothing was done to make it right As much as I should take her to small claims court I dont even think its worth the headache dealing with it anymore

I got a total engine replacement done by this shop covered under warranty which was a blessing turned into a nightmare days after getting it back after over months of waiting for my vehicle it sprung a massive oil leak AU towed my car fixed it for a week or and then had me come get it The engine light was STILL on and it was STILL leaking massive amounts of oil I told them this to which Andrea became defensive claiming she had recordings of them doing everything right never provided and began gaslighting me telling me I was anxious and paranoid To this day my car is leaking about quarts EVERY DAY in oil and Andrea refuses to respond or take any sort of accountability I have now been told the timing cover is flooded and now this has become a repair and ANOTHER possible engine replacement because of her shop refusing to do things right by me They also almost got me in trouble with my insurance because they put my odometer reading in thousands of miles lower than it actually was When insurance requested documents of the work they did they were very unhappy that the mileage was recorded incorrectly by several thousand miles At this point I am filing with the BBB in hopes to actually get this resolved properly before my car explodes from their negligence since they cant be bothered to respond maturely let alone at all Avoid this shop for repairs at all costs it might just cost you your independence and your whole vehicle I hope AU is proud of themselves for scamming a disabled person and committing fraud

They did an amazing job fixing up everything on my car A place I went prior to here messed up my car and Andrea was able to fix everything She also taught me a lot of important vehicle related things She is quite efficient as well and worked with my crazy schedule This place may not be the closest to me but I will always be willing to make the drive due to their kindness efficiency and abilities