The Retreat Beaconsfield

I took my wife to The Retreat for her birthday last week and was highly impressed I paid per person for a hour massage and cream tea which I thought was absolutely excellent value for money compared to some other places I have visited The therapists were highly experienced and extremely personable and the venue itself was just stunning It is a beautifully decorated converted stable block surrounded by woodland They do not have any water facilities its more of a retreat for relaxation I would highly recommend a visit and will definitely be returning again soon

I bought a massage gift voucher for my sister which she then chose to redeem at this retreat What was supposed to be a lovely and relaxing day for her and her husband turned out to be a disappointment The afternoon before their Saturday appointment the retreat called them up to cancel the booking but did not offer compensation for the last minute cancellation and could not rebook them until April which is quite ridiculous I tried to call the manager to complain but was never able to reach her and the customer service was unhelpful and unaccomodating for a cancellation that was not my sisters fault Im rather disappointed with their customer service and if this is already the level of customer service they provide before the actual massage then they are far from providing a relaxing experience

My daughter and I had an amazing spa package here today The place is beautiful the therapists wonderful and the hot stone massage was the best massage Ive had This was all rounded off with a lovely cream tea overlooking the countryside and as it was a celebration they gave us a glass of bucks fizz each Thankyou ladies cant recommend you highly enough we will definitely be back