Millies Nails

I havent left a bad review because I had a lovely time at Millies but Im not entirely happy with the results I had an acrylic extension with nail art appointment Had my technician told me that he didnt feel able to do the nail art I would have been very happy to choose something simpler I even asked a couple of times if that would be better as he did seem slightly uncomfortable while attempting it I left relatively happy as it seemed good enough but in the past days the wear and tear is considerable I think due to air bubbles in the gel upon application Also the acrylics themselves are mostly fine but I did have to file the sides of a few of them as they were digging painfully into my cuticle Again I have not left a bad review as I did have a pleasant experience and found everyone who works at Millies very lovely

I was in doubt about writing a review on here but thought its only right for me to do so to share my experience I initially booked to have gel polish on my feet on Tuesday th June at millies I was very much looking forward to this as I was months postpartum and needed some self care A middle aged woman did them for me without any preparation or removing any cuticles At the time it was not explained to me that I would need to have a full Pedicure for this to happen as with gel polish they do not provide this level of service apparently I had never experienced this before in all the nail salons I had been to It was standard to remove cuticles before applying just a gel or normal polish this is done automatically She was also very rough in the way she would pull and push my feet I then asked if I could also have gel polish on my nails before I left the salon because I thought why not David took me over and we began talking I did not pay attention to the fact that he just ended up applying the gel polish without removing the cuticles or really buffing my nails In total I paid and left the shop for feet and for nails Once I left and got home and had a close look I realised that I was not happy with my nails as they looked like they were done at home DIY with all my cuticles They looked awful Even my friends really did not like them In all my experiences all the nail salons I have been to it has been a standard procedure to remove cuticles before applying polish gel or normal When I messaged the salon on Instagram David called me and we discussed this He explained that I needed to apparently book for a manicure or pedicure if I wanted cuticles removed Apparently it is in the manicure and pedicure service to have this done if not youre just getting the paint as they did to me I said well I didnt know that and this should have been explained to me as who would want paint on their nails and toes without cuticles being removed He said that if I go back and paid the extra he would be happy to upgrade to a manicure and then remove cuticles for me I did not go back as I am disappointed and dissatisfied I am extremely shocked with their services and the way they treated me when I told them I was not happy with the service

Service and final product is excellent I have received so many compliments on my nails They are very accommodating with their appointments and all the staff is so friendly and welcoming The salon is spotless and all stations are cleaned during and after each client