Yorkshire Beauty And Wellness

Booked a massage for my mum and she loved it so much thank you Weve booked in again for today x

I had a terrible shellac manicure here on Wesnesday I was planning on buying a Groupon to get my hands and feet done in preparation for a wedding this Saturday I phoned up to enquire about appointments and was offered one that day at the same price without going through Groupon I was hoping to also find a salon to go to regularly near work The nail technician didnt ask me to sit down or ask what shape I liked She didnt speak at all really it was awkward at times She told me it was her second day and she only usually does her friends and familys nails this concerned me She didnt have much equipment herself and didnt use any cuticle gel Half way through the manicure I asked her to tidy up the edges as I had rough cuticles and jagged bits I really regret asking because she just picked away at them until they were sore I told her she needed to leave cuticle gel on to soften them She said shes used to doing her family and friends nails who dont have cuticles like mineokay then The filing was also done poorly I had to sort them out myself when I got home I didnt have much faith in her doing my feet after the mess she made of my hands so I said Id leave it Shed also stopped talking to me completely by then as she knew I wasnt happy I mentioned this to Tracey the manager when I went up to the desk but she didnt really have anything to say she didnt apologise or offer to fix it she did say she could do my feet insteadId had enough by this point she just said thered be no charge She didnt even look at my hands properly It was really odd Ive visited many nail salons and have never had such a rubbish experience Yes I may have been paying less with a voucher but that doesnt warrant such poor treatment that has left my fingers sore The manager didnt handle the complaint well at all and I dont think she has checked this girl can carry out proper manicures before employing her probably to deal with the Groupon clients

Great service by Tracie and Abbie I go to get my nails done and they are very welcoming and friendly Great care is taken when doing shellac nails and is not over priced Would definetly go again